For Vehicle Services
Customer Care Portal Vehicle Services Home
More about CCP Vehicle Services
The Simple Logic Customer Care Portal for Vehicle Services
extends customer service efforts while reducing the cost of
working with customers. Set up is simple.
Setup procedure:
- Establish services and recommended intervals
- Add promotional offers
- Customize text in reminders
- Add customer contact information
- Electronic customer lists are uploaded by Simple Logic
- New customers may self-register
- Notify customers and promote the service
Service reminders:
- Customer is notified prior to service due date
- Customer has option to schedule service online
- Service facility approves the appointment
- Appointment confirmation is emailed to customer
- Company marks service complete - Systems can be connected to existing work order programs, etc.
to eliminate redundant data entry
- Optional pickup/delivery email notification sent - Web site will indicate when items are ready
Service history & transfer:
- Service records can be shared with other customers
- New customer requests transfer with serial number
- Current customer approves transfer
Frequently Asked Questions on Customer Care Portal for
Vehicle Services.
Web Applications are customized for each business
and deployed quickly.
Enjoy security, scalability and complete
access and management control
from any location. Web applications seamlessly
integrate with existing web site graphics and logos.
For more information on this solution,
please contact us.
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